GENERAL:
1. If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.
2. Buyers are subject to the provisions of Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts (OG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the purchased product.
3. The shipping costs, which are the delivery fees for the product, will be paid by the buyers.
4. Each purchased product will be delivered to the person and/or organization at the address indicated by the buyer, within the legal period of 30 days. If the product is not delivered within this period, the buyers may terminate the contract.
5. The purchased product must be delivered in full, in accordance with the specifications stated in the order, and, if applicable, with documents such as a warranty certificate and user manual.
6. If it becomes impossible to sell the purchased product, the seller must inform the buyer of this in writing within 3 days of becoming aware of the situation. The total amount must be refunded to the buyer within 14 days.
IF THE PURCHASED PRODUCT IS NOT PAID FOR:
1. If the buyer does not pay for the purchased product or cancels the payment in the bank records, the seller's obligation to deliver the product ends.
PURCHASES MADE WITH UNAUTHORIZED USE OF A CREDIT CARD:
1. If, after the product is delivered, it is determined that the buyer's credit card was unlawfully used by unauthorized persons and the product price is not paid to the seller by the relevant bank or financial institution, the buyer must return the product to the seller within 3 days, with the shipping costs borne by the seller.
IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORESEEN REASONS:
1. If unforeseen circumstances that the seller could not anticipate arise and the product cannot be delivered on time, the buyer will be informed of the situation. The buyer may request the cancellation of the order, the replacement of the product with a similar one, or the postponement of the delivery until the obstacle is removed. If the buyer cancels the order, the payment will be refunded in cash within 14 days if the payment was made in cash. If the payment was made by credit card and the buyer cancels the order, the product price will be refunded to the bank within 14 days; however, it may take 2-3 weeks for the bank to transfer the amount to the buyer's account.
BUYER'S OBLIGATION TO INSPECT THE PRODUCT:
1. The buyer must inspect the goods/services before receiving them and must not accept goods/services that are damaged, crushed, broken, or have torn packaging from the cargo company. The goods/services will be deemed undamaged and in good condition once they have been received. The BUYER must carefully protect the goods/services after delivery. If the right of withdrawal is to be exercised, the goods/services must not be used. The invoice must also be returned with the product.
RIGHT OF WITHDRAWAL:
1. The BUYER may exercise the right of withdrawal from the contract, without assuming any legal or penal liability and without providing any justification, by rejecting the goods and notifying the SELLER via the contact details below within 14 (fourteen) days from the delivery of the purchased product to the BUYER or the person/organization at the specified address.
1. CONTACT INFORMATION FOR THE SELLER'S WITHDRAWAL NOTIFICATION:
COMPANY
NAME/TITLE: And Home Textile
ADDRESS: Gümüşçay Mah. Fabrikalar Cad. No:66 G2 MERKEZEFENDİ/DENİZLİ
EMAIL: info@andhometextile.com
TEL: +90 530 592 96 78
FAX: -
PERIOD FOR EXERCISING THE RIGHT OF WITHDRAWAL:
1. If the purchased product is a service, the 14-day period starts from the date the contract is signed. In service contracts where the provision of the service has begun with the consumer's consent before the end of the withdrawal period, the right of withdrawal cannot be exercised.
2. The costs incurred due to the exercise of the right of withdrawal will be borne by the SELLER.
3. To exercise the right of withdrawal, the SELLER must be notified in writing via registered mail, fax, or email within the 14 (fourteen) day period, and the product must not have been used in accordance with the provisions of this contract on "Products for Which the Right of Withdrawal Cannot Be Exercised."
USE OF THE RIGHT OF WITHDRAWAL:
The invoice for the product delivered to the third party or the BUYER must be returned (If the product to be returned is invoiced to a company, the return must be sent with the return invoice issued by the company. The return process cannot be completed without a RETURN INVOICE for orders invoiced to companies).
The return form, the box of the product to be returned, its packaging, and any standard accessories, if applicable, must be delivered in full and undamaged.
RETURN CONDITIONS:
1. The SELLER is obliged to refund the total amount and return the documents that put the BUYER in debt within 10 days from the receipt of the withdrawal notification and to accept the return of the goods within 20 days.
2. If the value of the goods decreases or the return becomes impossible due to the BUYER's fault, the BUYER is obliged to compensate the SELLER's damages proportionally. However, the BUYER is not responsible for changes or deterioration caused by the proper use of the goods or products within the right of withdrawal period.
3. If the use of the right of withdrawal reduces the campaign limit set by the SELLER, the discount used within the scope of the campaign will be canceled.
PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:
1. Products that are prepared in line with the BUYER's requests or explicitly personal needs, which are not suitable for return, underwear bottoms, swimwear bottoms, bikini bottoms, makeup products, disposable products, goods at risk of spoilage or expiration, products whose packaging is opened after delivery and are not suitable for return for health and hygiene reasons, products that are mixed with other products after delivery and cannot be separated by their nature, products related to newspapers and magazines other than those provided under a subscription agreement, services performed instantly in the electronic environment or intangible goods delivered instantly to the consumer, sound or image recordings, books, digital content, software programs, data recording and data storage devices, and computer consumables, if their packaging is opened by the BUYER, cannot be returned under the Regulation. Additionally, the right of withdrawal cannot be exercised for services that have begun with the consumer's consent before the expiration of the right of withdrawal period.
2. Cosmetics and personal care products, underwear, swimwear, bikinis, books, reproducible software and programs, DVDs, VCDs, CDs, and cassettes, and stationery consumables (toners, cartridges, ribbons, etc.) must have unopened, untested, undamaged, and unused packaging to be eligible for return.
DEFAULT AND LEGAL CONSEQUENCES
1. If the BUYER defaults on payments made by credit card, the BUYER agrees, declares, and undertakes to pay interest in accordance with the credit card agreement between the cardholder and the bank and to be responsible to the bank. In this case, the relevant bank may take legal action, and the BUYER may be charged for any costs and attorney fees. In any event, if the BUYER defaults on the payment of the debt, the BUYER agrees to compensate the SELLER for the damages and losses incurred due to the delayed performance of the debt.
PAYMENT AND DELIVERY
1. You can make a single online payment or take advantage of installment options for any credit card through our website. At the end of your order, the amount will be charged to your credit card.